We connect you with your customers
We are a Danish customer service center with customers throughout Scandinavia
Who is Connexio?
Connexio is a Danish communications company originally established in 1975 under the name McPhone Telemarketing. The company's sister company, TMPOprovides telemarketing services in the form of fundraising, meeting booking and sales outreach activities. The inbound and outbound service activities were separated into separate brands in 2017 to ensure the necessary focus on each business leg, but legally the companies remain together.
News and updates
space
Our service
Helpie FAQ
- Phone number
We answer phone inquiries about everything from buying musical instruments to canceling memberships or IT support in handling financial software programs.
- Email
We respond to emails about delivery delays, upward and downward adjustments to subsidy amounts, changes in billing information or explanation of tax matters.
- Trustpilot
We respond Trustpilot reviews and optimize Trustpilot ratings.
- Knowledge base
We build knowledge bases with answers to questions that can be used online on websites or internally in the customer center.
Helpie FAQ
- Live chat
We chat with customers about the size of t-shirts, the color of posters or what their charitable donations are actually spent on.
- Satisfaction measurement
We measure satisfaction with NPS toolsand influence it with loyalty calls.
- Conversion service
We provide call answering services and take messages if you are not available when your customers try to contact you.
- Receptionist functions
We can also act as your receptionist, taking messages, forwarding calls or answering simple questions that can free up your time for other tasks.
What do our customers think?
"I have been pleasantly surprised that we have managed to reach the level we have reached today"
- Thomas Svenstrup
DanGuitar
Contact us
We appreciate your interest in getting in touch with us. Whether you have questions, feedback or want to collaborate, you've come to the right place. Simply fill out the form below with your details and message and we'll get back to you as soon as possible. We look forward to hearing from you.