FAQ Employees

Frequently asked questions by employees

We work in outsourcing, which means that companies in Scandinavia, primarily Denmark, ask for our help to perform various tasks. We therefore work to recruit members for some of the largest NGOs in Denmark. We book meetings for recognized large companies and take customer service calls, answer emails and chat for companies in many different and exciting industries.

In Spain, our office is located in the center of Malaga, close to the main train station Maria Zambrano.

We usually invite new colleagues to our office on the Thursday of the week before they start. This gives them the opportunity to see our office and say hello to us, so that they have peace of mind before they start and know how to find our office. At the same time, we get the last documents filled out before start-up.
Most people arrive about a week before start-up, so they have also gotten to know their surroundings before the first day of work.

Full-time in Spain is 39 hours, so most people work from 9:00-17:30 Monday to Thursday and 9:00-16:30 on Fridays. Those who work in meeting booking start half an hour earlier and finish half an hour earlier as they mainly call companies. Working hours in our customer service department are more flexible, with a variety of morning, evening and weekend shifts. What they all have in common, however, is that you receive your work schedule for the week before it starts so you can plan your free time.

We don't pay for your trip, but we have a lot of experience with when and how best to get to Malaga, and we are happy to share our advice and experience. In addition, we help with a number of other things so you can focus on your work and enjoy life in Spain.

You move your residence to Spain (this is done on Borger.dk), which means you are not traveling and cannot use travel insurance. Instead, you get social health insurance in Spain, which we help you apply for and activate. The blue health insurance applies when you are traveling in the EU, and therefore you need a blue health insurance card from Spain, for example when you go on holiday in Denmark or other EU countries.

It's a regular workplace, so you should be with us for as long as you enjoy it and learn new things. The learning curve depends on your experience and project, but most people spend a year, which is the length of time we typically recommend. Some find that it wasn't for them after all, while others choose to settle in Malaga permanently.

There are different ways to do this. There are several frequently used housing portals, some of which you can find links to in the welcome material you receive if you've been offered a position. In addition, we will be happy to assist you in contacting landlords and real estate agents. In addition, we also have contacts around Malaga and reach out to current employees who might be in need of a roomie. Although it can sometimes be difficult to find accommodation depending on the season, we will help you find a temporary or permanent place to live before you start.

We have many young people who choose to apply for jobs with us during their gap year. However, we don't have any criteria or requirements when it comes to age, as long as you are at least 18 years old, and what everyone in our office has in common is that we want to have a great experience working abroad while having a meaningful and exciting job.

Yes, of course you can. According to the Spanish collective agreement in our industry, which we follow via the salaried employee contract you will be employed under, we earn 1.92 vacation days (working days) per month. Just like in your home country, you need to request vacation a month in advance so that we can schedule another colleague to take over the task you normally work on.

If you are currently on prescription medication, it's important that you ask your GP for advice before you travel. 

You will be hired on a salaried employee contract, which means there is a 30-day trial period. In practice, we'll talk every day and if you're not happy in the job, we'll work together to find a good solution to the situation.

You are fully covered by the public health system in Spain (Seguridad Social) and have access to the general practitioner and hospitals/emergency rooms. For work purposes, you will need to present a medical certificate from the first day of illness; this is available from your GP and is free of charge. If you find it difficult to talk to healthcare professionals, we can help you through the whole process.

Naturally, you call in to the office in the morning and call in sick so that we can find someone else to take care of your work duties during the time you're sick.

In your contract, there is a 15-day notice period after your trial period has ended. During the trial period (first 30 days), the notice period is one day.

Of course, it depends on the time of year, and in Spain you have spring, summer, fall and winter, just as we know it in Denmark. In the beginning, you will feel that the weather is much warmer than in Denmark regardless of the season, but the longer you are here, the more you will feel the need to dress according to the season.

Spain is generally cheaper to buy clothes in than Denmark, so when packing, consider whether there are things that are easier to buy here than in your suitcase."

The airport is close to Malaga city center and most people take the train from the airport to Malaga city center. The trip takes about 10-15 minutes, costs about 2-3 € and the terminus in Malaga city center is María Zambrano Station, which is about 300 m from our office.

You'll find the train station at the airport as you exit the arrivals hall, so keep left and cross the road over the pedestrian crossing. The train station is on the right. It is important that you keep your ticket until you reach your final destination, as you will need it to exit the train station.

There's only one train between Fuengirola and Malaga city center and back again, so it's impossible to get lost.

Alternatively, you can take a taxi; there are plenty right outside your door and a ride typically costs €20-30.

 

 

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